Their website shows me no drivers but various assistants to download. I tried every solution on HP website (knowing they would just ignore me if I asked for help) and nothing worked. Constant freezing, refusing to restart etc, so I used my Laptop for a while but found that HP Solution Centre had disappeared from that, and Windows SCAN no longer recognised my scanner.Īs I have a need to submit a few scanned documents every weekend, I had to but a new desktop, which upgraded to Windows 11 as soon as it was activated, but SCAN and Fax and Scan would still not recognise my scanner. Fortunately I found Microsoft?windows SCAN App and that has worked brilliantly.Īs soon as Windows 11 was introduced my desktop and laptop both announced they were not able to upgrade to Windows 11, and the desktop was never right since. On a Windows 10 upgrade, HP Solution Centre disappeared from my computer and wouldn't reinstall. So basically I would never buy another HP product, or an inkjet printer.īut I carried on using the Scanner part, successfully. It malfunctioned with the supplied cartridges, HP suggested I buy new ones, same result, and then they told me it was out of warranty and refused to discuss it further. I desperately needed the scanner but not the printer, then 6 months later, I tried to start using the printer which has NEVER printed one page. I bought my HP F2480 scanner/printer many years ago because my old scanners had stopped working with the new Windows 7 (?). Please click “ Accept as Solution ” if you feel my post solved your issue, it will help others find the solution. Hope this helps! Keep me posted for further assistance. Turn on the printer and wait till warm-up period finishes and the printer is idle.Īnd, also Download and run HP Print and Scan Doctor: Follow steps from the link: Click here.Now plug back the power cable straight to a wall outlet without any surge protector or an extension cord (This is important) and then plug back the power cord to the printer.Wait for 2-3 minutes, press and hold the power button on your printer for about 30 seconds to remove any additional charge.With the printer turned on, disconnect the power cord from the rear of the printer and also unplug the power cord from the wall outlet.While you respond to that, let's try these steps: Are you able to scan from the printer scanner bed?.Are you getting any error message or code while scanning?.Chinese you for posting on the HP Support Community.ĭon't worry as I'll be glad to help, to provide an accurate resolution, I need a few more details:.Business PCs, Workstations and Point of Sale Systems.Printer Wireless, Networking & Internet.DesignJet, Large Format Printers & Digital Press.Printing Errors or Lights & Stuck Print Jobs.Notebook Hardware and Upgrade Questions.We have 8 machines with Acrobat and this Printer, and I am able to repeat this with each system. However, at the moment where it displays the results of the scan, Acrobat crashes with the following Signature:įault Module Name: sdc330Twain.ds_unloadedĪdditional Information 2: 0a9e372d3b4ad19135b953a78882e789Īdditional Information 4: 0a9e372d3b4ad19135b953a78882e789 I open Acrobat, and when I select Scan to PDF, pick the v30 Scanner, and start the scan, it does actually start and complete the scanning process. I have a Epson Perfection v30 Scanner installed. I am running Windows 7 with Acrobat Pro 10.0.0
0 Comments
Leave a Reply. |
AuthorWrite something about yourself. No need to be fancy, just an overview. ArchivesCategories |